If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you give us the correct details, as otherwise you will not receive the payment information.
Articles in this section
- I have cancelled my order. How long will it take until I receive my refund?
- I have asked for a refund. How will I be refunded?
- I haven’t received an email with my statement/payment information.
- I've received a statement, but I haven’t yet received my goods.
- I haven’t received an email with my statement/payment information.
- What happens to my statement, when I've returned the goods?
- Have you received my payment?
- Can I pay before the due date?
- What happens if I don’t pay for my order?
- What happens if I cancel/return my order?