Once we have received your package, providing the items have been returned in a re-saleable condition your refund will be issued without delay.
Your refund will be confirmed by email, and funds will be returned to your original payment method. This can take up to 10 days to show on your statement from the time of issue. Please be aware that this varies by bank and payment methods, and that PayPal transactions show immediately.
If your card has expired since placing the order, please contact Customer Service to make alternative arrangements.
If you paid using Klarna, as soon as Cult Beauty have processed your return you will receive an updated invoice from Klarna. You should then receive your refund (via Klarna) within 5-10 working days to your chosen account.
If you have any questions regarding your Klarna account, you can contact Klarna’s Customer Service team directly.